Need help with dispute
Nlmeece
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Posted on
Aug-12-2021
05:08 PM
I had an unauthorized purchase from paddle.com for 129.99 and paypal closed the dispute saying no fraud was detected. I can’t reopen the case. Any ideas?
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PayPal_MariaI
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Aug-13-2021
02:55 AM
Hello, @Nlmeece!
Thank you for reaching out to us through the Community!
I'm sorry to hear your case has been denied. The fraud department always thoroughly reviews all cases, but if you wish, you can give our Customer Care a call and ask for a second review. I can't guarantee that it will be accepted, but you can give it a try. If you click on the following link, you will find PayPal contact page: https://www.paypal.com/smarthelp/contact-us.
I hope this information helps. 🙂
Regards
María.
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