PayPal Community

adrianhb1 · ‎Sep-09-2024

The best solution I could find was to save the browser form data when the user clicks. This means that I often get a data line with no PayPal transaction, because the user changed their mind and didn't complete payment. But I can ignore these. When there is a PayPal transaction there is always booking data saved.

adrianhb1 · ‎Jun-04-2023

Thank you Jennifer I thought about webhooks, but the problem is that the order details are saved as browser context. A webhook call will not have access to this, so I'm in the same position of possibly having to store the order details when the user clicks the PayPal button, and being aware that they may well not continue to purchase. So currently I have a bold banner asking the user not to close the window, and a "Stay on page/Leave page confirmation" if they do. So far there have been no more occurrences. Adrian

adrianhb1 · ‎May-09-2023

I capture order details and save them when onApprove is fired. Sometimes the user closes the tab soon after paying, and we get the payment but not the full order details. This is evidently a well-known problem. My workaround is to add an onbeforeunload event to pop up the standard 'Stay on Page/Leave page' confirmation box. This event is enabled when the PayPal buttons are displayed, and disabled after onApprove fires. My question is whether the time when it is active can be refined. Specifically, is there a way to be notified when the user completes payment, or when they close the PayPal popup window without paying?

adrianhb1 · ‎Feb-01-2023

Thanks Olivia No, the button is one I set up for another user. I haven't tried again to pay via the black button using a card that was attached to the "yellow button" PayPal account, but no doubt you'd say if this was something that was invalid. In any case there have been no more reports of problems and I suspect this was just a random occurrence of a few user errors at around the same time.

adrianhb1 · ‎Jan-27-2023

OK then. Maybe I need to ask a concrete question. Was there a problem with PayPal affecting the UK, for a few days early this week, whereby people had to re enter some of their card details a second time? And were cards being declined that weren't incorrect? I've tried again with the black button, it asked the usual questions once, and passed me to my bank's validation - in other words behaved completely normally, unlike the last time. Any thoughts on what was wrong before?

adrianhb1 · ‎Jan-26-2023

I've set up a standard PayPal button, the one with a yellow banner to log in to PayPal and a black one below to pay by debit or credit card. A few people have reported problems such as being asked to log in in a loop but I can't get an accurate account of exactly what happened. I tried a test transaction by clicking the black button. It asked me to fill in typical card details, then sent me to another form with similar fields, some pre-populated with my previous answers. After correctly filling this in, it said my card was declined - no other explanation. This was a credit card that I have already attached to my PayPal account. I normally have no credit on the account and when I pay using PayPal I think the only option given is to pay using the card - which works without problem. Is it possible that the card was declined because PayPal could tell that it was attached to an account? In other words, having set up card payment via a PayPal user login, I shouldn't and can't pay by card on PayPal as if I didn't have a PayPal account. I tried a second time using the black button, but this time using a debit card that I'd never attached to my PayPal account. This time the payment went through.

adrianhb1 · ‎Aug-12-2022

Yes! A couple of minutes after I made a payment I got the IPN. Thanks Justin!

adrianhb1 · ‎Aug-12-2022

Just to add that I get a gray overlay with the message "Don't see the secure PayPal browser? We'll help you re-launch the new window to complete purchase" after the purchase popup disappears. It stays for a second or two, then disappears leaving my own purchase page with a Thanks line in place of the PayPal button as intended. This is posted here but nobody documented a fix, and that may be for the case when the overlay stays there and prevents completion. Does this indicate any problem with the payment, or anything that might disrupt the process? As I've said the money changes hands and the transaction is marked completed.

adrianhb1 · ‎Aug-11-2022

Thanks Justin! On 15:21 UDT (16 minutes ago) I made a payment of 50GBP to my business sandbox account, merchant ID R2Q4YVN8GEW48. The onApprove function was called. The business account's Activity shows the transaction completed, Txn ID 40X769738H9559524 My web server log shows no request attempt to the notify URL. Earlier I may have been sending two status 200 headers, but that's now fixed. I'm not currently sending back the unchanged message for verification, but I don't imagine you stop sending IPNs because of that. I don't need the verification but let me know if I do need to send it whether or not that's related to this problem. I hope you can find out what's wrong.

adrianhb1 · ‎Aug-11-2022

Yes my last ten transactions show up as apparently completed and valid (onApprove function called, listed in Activity), but nothing has tried to reach the notify URL. I didn't simulate an IPN but I did do a wget to the URL to prove my script was working, but nothing has come from PayPal for about a day. It's the similar with webhooks, which I've never got to trigger except by using the webhooks simulator.

PayPal Community

Re: onApprove not called workarounds

Re: onApprove not called workarounds

onApprove not called workarounds

Re: Asked for card details twice, then card declin...

Re: Asked for card details twice, then card declin...

Asked for card details twice, then card declined.

Re: IPN not working again in sandbox

Re: IPN not working again in sandbox

Re: IPN not working again in sandbox

Re: IPN not working again in sandbox