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since ‎Aug-03-2010
PayPal_Adrian
PayPal Employee PayPal_Adrian
PayPal Employee
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Latest Contributions by PayPal_Adrian
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Re: A Farewell from PayPal_Adrian

by PayPal Employee PayPal_Adrian in Stop in and Say Hello!
‎Aug-29-2016 07:59 AM
15 Kudos
‎Aug-29-2016 07:59 AM
15 Kudos
Hi everyone!   My lack of response here is because I'm focusing on my new role and am no longer a Moderator or Administrator..    If you haven't yet resolved your issue, I would recommend posting a detailed question in one of our Help: Ask the Community boards.   If your inquiry is urgent, please reach out directly to customer service via phone, email, Facebook, and even Twitter.   Thanks and have a great day!   Adrian ... View more

A Farewell from PayPal_Adrian

by PayPal Employee PayPal_Adrian in Stop in and Say Hello!
‎Feb-26-2016 02:23 PM
6 Kudos
‎Feb-26-2016 02:23 PM
6 Kudos
Hi everyone!   Six years ago I was provided an opportunity to join the PayPal Community Help Forums as one of our first Moderators.  Over those years I have managed, maintained, and looked over the PayPal Community Help Forums, not only as a Moderator but eventually as an Administrator.    Along the way I've watched our collection of boards and topics grow and thrive online.  I was the first Moderator to post in the Canadian boards.  I've been honored to meet thousands of our Community members, from new posters with only a single question to those with thousands of comments and an immense presence in the boards.  I can't thank each of you enough for the work you do here, in the Community, every day, making it a great place for everyone to learn a little bit about PayPal.    Today is officially my last day as a Moderator and Administrator in the PayPal Community Help Forums.  Don't worry - I'm not leaving PayPal - just taking on a new role outside of the Community with new challenges.  You still might see me around, answering a few questions here and there, but I won't be an official or regular part of the moderation team, just an employee who likes to help out   When you think about it - that isn't much different from what I do today, and that thought makes me very, very happy.    With warmest regards,   PayPal_Adrian ... View more

A Farewell from PayPal_Adrian

by PayPal Employee PayPal_Adrian in General Discussions
‎Feb-26-2016 02:21 PM
2 Kudos
‎Feb-26-2016 02:21 PM
2 Kudos
Hi everyone!   Six years ago I was provided an opportunity to join the PayPal Community Help Forums as one of our first Moderators.  Over those years I have managed, maintained, and looked over the PayPal Community Help Forums, not only as a Moderator but eventually as an Administrator.    Along the way I've watched our collection of boards and topics grow and thrive online.  I've been honored to meet thousands of our Community members, from new posters with only a single question to those with thousands of comments and an immense presence in the boards.  I can't thank each of you enough for the work you do here, in the Community, every day, making it a great place for everyone to learn a little bit about PayPal.    Today is officially my last day as a Moderator and Administrator in the PayPal Community Help Forums.  Don't worry - I'm not leaving PayPal - just taking on a new role outside of the Community with new challenges.  You still might see me around, answering a few questions here and there, but I won't be an official or regular part of the moderation team, just an employee who likes to help out   When you think about it - that isn't much different from what I do today, and that thought makes me very, very happy.    With warmest regards,   PayPal_Adrian ... View more

Re: VICTIM

by PayPal Employee PayPal_Adrian in My Feedback for PayPal (Archive)
‎Dec-02-2015 04:05 PM
‎Dec-02-2015 04:05 PM
Hi Cindyp15,   Welcome to the Community!   It seems you may have performed an internet search for the number to contact PayPal and located the wrong number.  You can always get the most up to date number by going to our Help pages and selecting the option to contact us.    We recommend this over using search engines because our site is up to date, and as it seems you may have found out, search engines don't always provide you the right numbers   Thanks!   Adrian ... View more

Re: About confirming my bank card

by PayPal Employee PayPal_Adrian in About Settings (Archive)
‎Dec-02-2015 03:58 PM
1 Kudo
‎Dec-02-2015 03:58 PM
1 Kudo
Hi Viochan,   Welcome to the Community!   This particular error message means that when we asked your card issuer to verify your information, they said no 😞 Unfortunately they don't tell us why they said no, only a yes or a no 😞 We would recommend reaching out to your card issuer, who should be keeping a list of every time they said no and why they said no.  They may be able to share with you why they said no and what they or you may need to do to get them to say yes 🙂 Keep in mind your card issuer may also be saying no because the card does not have a high enough balance on it.  If you have not yet loaded the card or your balance is low, you may want to try increasing your card balance first. Thanks! Adrian ... View more

Re: Hello all!

by PayPal Employee PayPal_Adrian in General Discussions
‎Dec-02-2015 03:56 PM
1 Kudo
‎Dec-02-2015 03:56 PM
1 Kudo
Hi XiXiS and HolidayGuy,   Welcome to the Community! Welcome to the Community! We hope you'll like it here. Be sure to stop by our Rules and Guidelines and check out the great tips in out Tips from Members and Tips from Moderators sections. Great to meet you! Adrian ... View more

Re: PayPal doesn't let me do anything

by PayPal Employee PayPal_Adrian in About Settings (Archive)
‎Nov-18-2015 03:50 PM
1 Kudo
‎Nov-18-2015 03:50 PM
1 Kudo
Hi Joeisaloser,   Welcome to the Community!   I'm sorry to hear you're having a hard time with the account.  If you're trying to withdraw, check out this URL to see if it helps: https://www.paypal.com/wdfunds.  If it doesn't, you may need to reach out to customer service. You can reach us via phone, email, Facebook, and even Twitter!   Thanks,   Adrian ... View more

Re: Limited Account?

by PayPal Employee PayPal_Adrian in About Protections (Archive)
‎Nov-18-2015 03:45 PM
1 Kudo
‎Nov-18-2015 03:45 PM
1 Kudo
Hi Yesdawson,   Welcome to the Community!   A limitation on your account means that we've placed some restrictions on what you can and can't do with the account for a particular reason.  You'll want to visit the resolution center to see if there are any steps available that you can complete.  We don't normally close accounts due to unauthorized access, so if you have further questions or need more assistance, please reach out to customer service.  You can reach us via phone, email, Facebook, and even Twitter!    Thanks,   Adrian ... View more

Re: Not receiving payment

by PayPal Employee PayPal_Adrian in About Payments (Archive)
‎Nov-18-2015 03:41 PM
1 Kudo
‎Nov-18-2015 03:41 PM
1 Kudo
Hi GracePhi,   Welcome to the Community!   If someone has paid you through PayPal, the payment is always visible shortly thereafter  Make sure your email address is confirmed just in case, but otherwise, if it's not in your pending or available balance after fifteen minutes, you haven't been paid!   Thanks,   Adrian ... View more

Re: Verify Security Issue

by PayPal Employee PayPal_Adrian in About Protections (Archive)
‎Nov-18-2015 03:27 PM
‎Nov-18-2015 03:27 PM
Hi Shafeeq_Ahmed,   Welcome to the Community!   I'm sorry to hear you're having a hard time logging into your account.  If you're unable to recover your password, please contact customer service.  You can reach us via phone, email, Facebook, and even Twitter!   Thanks!   Adrian   ... View more
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