PayPal Community

Hello @Delvine1,    Thank you for visiting the PayPal Community. I am sorry to hear that you have not received an expected payment. You may verify that the email address they sent the payment to matched your PayPal email address. If it shows that the email address matches, it is possible that these are fake screenshots. If a payment is received. you will receive an email immediately from PayPal and you would be able to see it on your PayPal Activity page. If the transaction does not appear in your activity, it is likely a scam. I know that can be tough to spot a scam these days. Knowing that, we have created some helpful guidance on how to spot these fraudsters. Simply visit our Help pages: - What are common scams and how do I spot them? https://bit.ly/3F2WsF0 - How do I spot and report a fake PayPal email or website? https://bit.ly/30h4v2r. We encourage customers to read through the articles for a better understanding of online scams.    Thank you for your time and I hope that you have a good day! ... View more

Hello @rrsafety,   Thank you for visiting the PayPal Community. I am sorry to hear of the inconvenience this process may cause. When applying, a soft credit check may be needed, but will not affect your credit score. You may find additional information for this process here: https://www.paypal.com/digital-wallet/ways-to-pay/buy-now-pay-later. Please let us know if you have any further questions.    Thank you for your time and I hope that you have a good day.  ... View more

Hello @desmond1999,   Thank you for visiting the PayPal Community. I am sorry to hear that you are receiving this error when trying to update your payment details and I would like to help you further with this. As additional verification is required to discuss account specifics, please contact our Customer Service team. You can reach our Customer Service at the bottom of any PayPal page by clicking “Help & Contact”. Be sure to follow the prompts that best describe your inquiry to be sure you get to the correct team for assistance. You can also contact us over direct message on Twitter. Our sincerest apologies for any inconvenience that this has caused!   Thank you for your time and I hope that you have a good day. ... View more

Hello @JoseVerdeflorJr & @mellacene,   Thank you for visiting the PayPal Community. I am sorry to hear that your account access is permanently limited and would like to help you further with this. As additional verification is required to discuss account specifics, please contact our Customer Service team. You can reach our Customer Service at the bottom of any PayPal page by clicking “Help & Contact”. Be sure to follow the prompts that best describe your inquiry to be sure you get to the correct team for assistance. You can also contact us over private Facebook message or a direct message on Twitter. Our sincerest apologies for any inconvenience that this has caused!   Thank you for your time and I hope that you have a good day. ... View more

Hello @gensopesmerga,   Thank you for visiting the PayPal Community. I am sorry to hear that you are unable to download the affidavit and I would like this to be further reviewed for you. As we are unable to discuss account specifics here, please reach out to our Customer Service team. You can reach our Customer Service at the bottom of any PayPal page by clicking “Help & Contact”. Be sure to follow the prompts that best describe your inquiry to be sure you get to the correct team for assistance. You may also contact us over private Facebook message or a direct message on Twitter. Response times may be delayed and we appreciate your patience during this time. Our sincerest apologies for any inconvenience that this has caused!   Thank you for your time and I hope that you have a good day. ... View more

Hello @tvniv,    Thank you for visiting the PayPal Community. I am sorry to hear that your payment status is pending. This typically means that we’re reviewing the transaction. We’ll send your payment to the recipient after your payment source has been verified. You may view more information for payment statuses here: https://www.paypal.com/smarthelp/article/what-does-the-status-of-my-payment-mean-on-my-paypal-account-faq1211. Please let us know if you have any further questions.   Thank you for your time and I hope that you have a good day. ... View more

Hello @regionMY,   Thank you for visiting the PayPal Community. In some countries, adding a U.S. bank account option may not be available. Here is additional information on how to determine if you can add a U.S. bank account and how to withdraw your PayPal balance: https://www.paypal.com/my/smarthelp/article/how-do-i-add-a-u.s.-bank-account-to-my-paypal-account-faq470?app=searchAutoComplete   https://www.paypal.com/my/smarthelp/article/how-do-i-transfer-money-to-my-bank-account-faq1189?app=searchAutoComplete Please let me know if you have any further questions.   Thank you for your time and I hope that you have a good day! ... View more

Hello @nsharg,    Thank you for visiting the PayPal Community. I am sorry to hear that you are not seeing this option. You may select the turn off option to prevent further transactions with that merchant. If you would like us to take a further look into this, please contact our Customer Service at the bottom of any PayPal page by clicking “Help & Contact”. Be sure to follow the prompts that best describe your inquiry to be sure you get to the correct team for assistance. You can also chat with us on Facebook or Twitter.    Thank you for your time and I hope that you have a good day! ... View more

Hello @Omarkhader,   Thank you for visiting the PayPal Community. I am sorry to hear that you have a payment on hold after entering in the tracking information and waiting 7 days. We would like to take a further look into this. Please reach out to our Customer Service at the bottom of any PayPal page by clicking “Help & Contact”. Be sure to follow the prompts that best describe your inquiry to be sure you get to the correct team for assistance. You can also chat with us on Facebook or Twitter.    Thank you for your time and I hope that you have a good day.  ... View more

Hello @tinabg & @Emmanuelpowerho,   Thank you for visiting the PayPal Community. I am sorry to hear that you are unable to locate your messages with another user. If you have received an email update for a new message from another PayPal user, there will be a link that directs you to the message. If you have not received an email, you may locate this message by locating your transaction with this other user. Within the transaction details page, click "message" and this will bring you to the conversation with your counterparty. The PayPal inbox Message Center is for notifications from PayPal or PayPal Customer Service. Please let me know if you have any further questions.   Thank you for your time and I hope that you have a good day. ... View more