Hello @Delvine1,
Thank you for visiting the PayPal Community. I am sorry to hear that you have not received an expected payment. You may verify that the email address they sent the payment to matched your PayPal email address. If it shows that the email address matches, it is possible that these are fake screenshots. If a payment is received. you will receive an email immediately from PayPal and you would be able to see it on your PayPal Activity page. If the transaction does not appear in your activity, it is likely a scam. I know that can be tough to spot a scam these days. Knowing that, we have created some helpful guidance on how to spot these fraudsters. Simply visit our Help pages: - What are common scams and how do I spot them? https://bit.ly/3F2WsF0 - How do I spot and report a fake PayPal email or website? https://bit.ly/30h4v2r. We encourage customers to read through the articles for a better understanding of online scams.
Thank you for your time and I hope that you have a good day!
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