Forum Posts

How do I Request International EMS Postage Refund

How do I request the postage refund as directed by USPS?  Label was created through PayPal, This international shipment  was returned to me, the shipper, due to service suspension.   I am requesting a refund of $100.50 for the EMS postage as directed...

Alex1970 by Contributor
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ERRORCODE-53002 when trying to buy international label

Whenever I try to buy an international label, I get "Unable to print the requested label at this time. The following error occurred.Sorry, we’re unable to process your request right now. Please try again later. ERRORCODE-53002" every time I click "Co...

Phrenk12 by Contributor
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Error Message when Trying to Ship

Anybody know why I cannot print any shipping labels? I recently started a new business account and I have 80+ orders waiting to be shipped that will not go through. I keep getting an error message. I have my bank and card linked as well.

scc2021 by New Community Member
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How to add a zip code to Hong Kong?

I am trying to create a shipping label to Hong Kong, but when I go through the shiplabel/create form and select Hong Kong, the form options do not include a zip code (because Hong Kong doesn't use zip codes). But if I try to submit the address, an er...

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paypal shipping won't accept payment

It used to be that paypal shipping won't accept credit card payment so there was a drop down that offer me to choose my linked bank account to pay directly, but today the same box doesn't allow for drop down to choose the payment type, so I was force...

paalstpd000 by New Community Member
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