Why PayPal deducted all my existing balance?

Harmonix
Contributor
Contributor

Why PayPal deducted all my existing balance?

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5 REPLIES 5

jmarc_38
Esteemed Advisor
Esteemed Advisor

hello @Harmonix 

paypal tries first to use the balance for a transaction, and if money is missing, it completes by debiting the CB or bank account.
and suddenly, a transaction displays, pay by balance and cb or bank account. or only by balance, if the amount was sufficient.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jmarc_38 

 

Think they may mean the confiscation of funds after a limited account?

Bit of a guess though with that little information isn't it.

 

@Harmonix 


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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jmarc_38
Esteemed Advisor
Esteemed Advisor

@kernowlass 

yes, there is confiscation of funds possible, especially in the event of damage against paypal.
but it's true that his message lacks an explanation 🙂

 

is he talking about restriction, operation, or what?
I didn't see anything on his post that really describes the topic of the question

 

just this:

Why did PayPal deduct all of my existing balance?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jmarc_38 

 

We're expected to be telepathic  😁


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jmarc_38
Esteemed Advisor
Esteemed Advisor

@kernowlass 

yes (laughs)
in france, we say: madame irma and her crystal ball, reference to a film: La boule de Cristal de madame Irma ( Madame Irma's crystal ball )

a medium/seer of the future ( a telepath )

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