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"Sending to a friend" not an option

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madtadder
Contributor
Posted on

I am trying to send money to a friend, whom I have sent money to through PayPal a number of times (most recently a week ago), but now today I only have the option for "Paying for an item or service" instead of having the choice between that and "Sending to a friend." We're both in the United States, and have been able to send money successfully many times. Any ideas?

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"Sending to a friend" not an option

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kernowlass
Esteemed Advisor

@xwindowuser 

@madtadder 

 

Friends/family options no longer available on business accounts. 


Advice is voluntary.
Kudos / Solution appreciated.

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"Sending to a friend" not an option

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xwindowuser
Contributor

Sam e issue here, I usually send my wife money but now it wantes to charge a fee.

 

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"Sending to a friend" not an option

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kernowlass
Esteemed Advisor

@xwindowuser 

@madtadder 

 

Friends/family options no longer available on business accounts. 


Advice is voluntary.
Kudos / Solution appreciated.

"Sending to a friend" not an option

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inthegarden
Contributor

I'm having same issue.

 

Not available on business accounts? Wow, that sucks.

 

So now I can never send money to friends/family through paypal???? wtf?

"Sending to a friend" not an option

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kernowlass
Esteemed Advisor

@inthegarden 

 

You can use xoom?

https://www.xoom.com/

 

You are also allowed to have a personal account AND a business account so you could open a personal one for friends/family payments if you wish to.

I think the policy came in because some sellers were using friends/family for sales to try to evade paying the fee etc.


Advice is voluntary.
Kudos / Solution appreciated.

"Sending to a friend" not an option

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madtadder
Contributor

Looks like this was the issue, my friend for some reason had her account marked as business without realizing it. Support was able to help her get that switched and I could "send to a friend" again. I wish the UI made this change more obvious.

"Sending to a friend" not an option

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gleasoa
Member

So, based on comments - and no updates from PP, I need two separate accounts, instead of having the option buttons? I have been using PP for years but am at the end of my rope. 

Can anyone suggest an alternative platform that provides invoicing? 

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