Hello @SaraZyadeh and @Najaf97
Welcome to PayPal Community Forum and thank you for posting!
@SaraZyadeh, I am sorry to know that you haven't received transferred funds to your bank account and I understand how important it is to have funds at the right time. Withdrawals to your bank account usually take 3-5 business days to complete. If the transaction status of your withdrawal is "Completed," it means it has completed processing through our system. If you are unable to locate the deposit in your bank account and the status of the transaction is still "Completed" in your PayPal account history, we can trace your withdrawal once 7 business days have passed. Usually, if there’s a problem with withdrawal, it is returned to us and the funds are reversed back into your PayPal balance. To trace the funds, please contact our customer support team through the available contact options on our website. Support is also available through Facebook private messages or Twitter direct messages.
@Najaf97, If you have sent money to your own account, please check the email address that was entered while sending the funds. When the funds are received, you should have been notified via email. Kindly check the activity page and the status of the payment. Kindly note that every transaction that goes through PayPal is subjected to a review and hold. If there is any issue detected by our system, it will be on hold until further review has been completed. PayPal reviews the payment and either clear or reverse it. If not check the Resolution Center to see if there are any notifications in your Resolution Center. You can also contact our Customer Support team by contact options in the bottom of every PayPal page.
Regards,
Ayesha
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