PayPal Community

Hello @shrlnmrcdo, Welcome to PayPal Community Forum and thank you for posting! I understand your concern about the transfer to closed account. If money gets sent to a closed bank account and the bank accepts the transfer, the bank may issue a check to the former account holder. Alternatively, the bank can reopen the account or contact the person and ask if they want to reopen the account to claim the funds. Banks don’t get to hold on to money that goes unclaimed. Be sure to contact the specific bank for the closed account for more information. The timing for getting money back after a transfer is sent to a closed account can vary depending on the situation and involved financial institutions. However, it may potentially 7-14 business days for a misdirected transaction to get refunded. If you bank doesn't help, you may contact PayPal Customer Support Team through the available contact options on our website to request a trace. Regards, Ayesha ... View more

Hello @EugenME,   Welcome to PayPal Community Forum and thank you for posting!   I understand your concern about currency conversion while transferring funds. When you transfer money from your PayPal account to your bank account/card, PayPal automatically converts your funds into your local currency and then converts to your card currency . Unfortunately, this process cannot be voided. Regards, Ayesha ... View more

Hello @Oliden, Welcome to PayPal Community Forum and thank you for posting! I understand your concern about the canceling the payment on your bank's end as you recognized the seller as fraud. Whenever you process the payment, PayPal will first make the payment and then retrieve the funds from your funding source [Bank/card] at a later time. If you do not make the payment to PayPal, the balance on your PayPal account will be negative. In order to resolve the negative balance, you will need to add the funds. Kindly note that payments sent to Friends and Family are considered personal payments and they are indisputable via PayPal.  Regards, Ayesha   ... View more

Hello @ayman022, Welcome to PayPal Community Forum and thank you for posting!  I understand your concern about the disputes on your PayPal account and I know it is bothering you. From what you have described, it seems like the buyer would have appealed the case on the same transaction which is why you're able to see multiple cases listed. If you need more clarification on this dispute, please reach out to PayPal Customer support team through the available contact options on our website. Regards, Ayesha ... View more

Hello @KellerIT, Welcome to PayPal Community Forum and thank you for posting! I understand your concern about integration with Zettle. In this situations, I would recommend contacting Zettle Team directly so that our concern account specialist can guide you accordingly. The contact details can be found in this link.  Regards, Ayesha ... View more

Hello @Ross043,   Welcome to PayPal Community Forum and thank you for posting!   I am sorry to know that you're having issues while transferring the funds and I know how important it is to have funds at the right time. It is possible that this might be due to technical glitch. I would suggest you to clear cache and cookies or try using different browser or device to see if that works. If you are attempting through the PayPal mobile app and are experiencing difficulty, please try uninstalling and reinstalling the app to see if this helps to resolve this issue. If you still do not see the options, kindly check the Resolution Center if there any notifications about your account status. If everything looks good, kindly reach out to PayPal Customer Support Team through the available contact options on our website for further assistance.   Regards, Ayesha ... View more

Hello @JDDDD,   Welcome to PayPal Community Forum and thank you for posting!   I am sorry to know that you're not finding a place to respond to the dispute case on the account and I understand this can be frustrating. In this type of situation, I would recommend you to contact our PayPal Customer Support Team through the available contact options on our website so that our representatives can update the details directly on the system. Before you contact the Customer Support, it's suggested to clear cache and cookies and try again through a different browser or device to see if that works.   Regards, Ayesha ... View more

Hello @Kracken667, Welcome to PayPal Community Forum and thank you for posting! I am sorry to know that you're having issues while verifying your PayPal account as the system is not capturing your address. This could be due to technical glitches. In this case, I would recommend you to clear cache and cookies or try using different browser or device to see if that works. If the issues still persist, please contact PayPal Customer Support Team through the available contact options on our website so that our concerned advisors can guide you accordingly. Regards, Ayesha ... View more

Hello @Eurotoo,   Welcome to PayPal Community Forum and thank you for posting!   I am sorry to know that you are having issues while deleting an old address from your PayPal Account. Please be informed that you cannot remove an address until you add a new address and make it the home address. Also, you cannot remove an address if it is your card billing address. You will first need to update the address on the card and then try again as it would take some time to complete your request on the card. If you have followed the details provided, please contact PayPal Customer Support Team through the available contact options on our website so that our advisors can look at your account and help you accordingly. Before you proceed to contact our representatives, please clear cache and cookies or try using a different browser or device to see if that works.     Regards, Ayesha  ... View more