Paypal charged wrong account

LMP1717
New Community Member
PayPal just sent a payment to someone from the account that IS NOT my preferred account and I can’t figure out why or how to correct it now? Is this fraudulent somehow? Is my bank account at risk?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@LMP1717 

 

 Every time a payment is processed through PayPal, it goes through a series of filter for the possibility of risk. If the system deems risk, it may temporarily block the payment or change the payment method. When this happens, it's not a reflection of you or your account activities, but rather the system have noticed a pattern associated with higher-than-normal risk.


Advice is voluntary.
Kudos / Solution appreciated.
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RuneSkye
New Community Member

If PayPal determines that the payment is a risk, why go through with the charge at all? That makes no sense whatsoever. I recently had the same thing happen. I have YouTube TV and they charge every month and have been for a couple of years now. This month, the payment was sent to my alternate account - which happens to be bank account instead of a credit card. I only have the bank account to transfer money, it should never be billed to or from. 

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