I use my paypal for receiving salary but paypal is asking for suppliers info for verification.

[Nishu4]

I recently got the salary/income from the discord community that I joined recently, it can be considered as freelancing or maybe just a salary as I'm going to work with them in longer terms. but the main problem is that in any case, I don't have a supplier as I'm just providing my services and Paypal is asking for the supplier id or info, what should I do?

[PayPal_Ayesha]

Hello @Nishu4,

Welcome to the PayPal community and thank you for your post!

I am sorry to know about the payment hold on your account. I know how important it is to have funds at the right time. PayPal may place a hold on funds for a variety of reasons, but you may have options to help release the funds sooner than the standard 21 days hold time to ensure a safer and secure environment. If you want to avail the funds on your PayPal account, please check this article to know how to have your funds released sooner. Update the order status if the held payment is for a service or intangible item by selecting service or virtual product, you'll get your money after verification. If you need any help, I'd recommend reaching out to our Customer Support by clicking on the help and contact option at the bottom of the page on our website. Please do not hesitate to reach out to Customer Support by sending a DM on Twitter or Instagram or a PM on Facebook. 

I hope this helps clear up any concerns.

Ayesha

[Nishu4 · Accepted solution]

My issue got resolved, and i would like to give tip/suggestion to the users who are facing this issue : If you are using PayPal for your salary and your PayPal account is buisness account, they might ask for your business licence, seller's id etc. And clearly you will not have anything as you are just getting your salary. What I did is that , write reason why you using PayPal and for what reason you got that payment, make pdf of that and submit pdf to the PayPal's restore account page where they are asking for buisness etc details. Also contact support,They really helped me.

[PayPal_Ayesha]

Hey @Nishu4,

Welcome back! Glad to know that your issue has been sorted. Have a great day!

Regards,
Ayesha

[Nishu4]

Hey, today again I'm being asked for the same thing and i submitted it like the last time but just now I have recieved email saying your account has been permanently limited. What should I do?