Unauthorized transactions to my Portugees bancaccount

sniwe
Contributor
Contributor

The 21/11 2022, the company Google Ireland Limited withdrew €30, €20, €20 and €10 without my permission.
The 30/11 2022, the company Google Ireland Limited withdrew €50 without my permission.
I do not know the company nor have I ever used it. Did anyone have the same problem?

Might the transaction be a scam and how can I prevent it?

I am looking forward to a reply hopefully helping me by clarifying how the company had access to my account and how I can solve the problem.

Thanks in advance.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @sniwe

 

Welcome! I'm sorry to hear you have some unrecognized activity on your bank account. If you're able to see the same activity on your PayPal account, please utilize the steps in this Help Center article for assistance: How can I report an unauthorized transaction/fraud?
 

If you do not see the activity on your PayPal account, please reach out to your bank or card company to see what kind of dispute options are available. 

 

Best wishes, 

 

 - Jon K


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