hi i am very confused with a random transaction that is on my paypal account. yesterday at 8:28AM i ordered something through depop which went through paypal. it was a single purchase of a t shirt from ‘Deborah’ which was £10.80. But… in my monzo bank it didn’t come out and it just said i made a purchase of £10.31 and that i payed via payin3 plan, which does not make sense. i also checked the times of the two transactions and they were both completely different. the one on my monzo says 8:28AM and i believe the one on my paypal says 6:20AM. Then I checked my phone this morning and it said i had a refund for £10.31 which i was confused about. The refund status does not show up in my paypal or the transaction of £10.31 itself is nowhere to be seen on my paypal other than my monzo bank. So i paid a random £10.31 to a payin3 paypal plan on my monzo but somehow through paypal even though it’s not showing up, and then the next day got refunded for it. does anyone have any idea where this random transaction has come from? I thought it was Deborahs transaction but they state two completely different times and amounts.
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Your question is very account specific, and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.
