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Disputes & Chargebacks
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Paypal cover you for non receipt of item OR item received but significantly other than as described. As you bought a VPN and received one you may not have won anyway.
However if you had to close a case to get a refund then it would be pointless opening one.
NEVER close a dispute / claim until you have a refund.
If the seller issued a refund then that would close the dispute automatically.
If he doesn't escalate to a claim.
Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.
As you have closed it then all you can do is try your card issuer and see if they will chargeback for you?
Advice is voluntary.
Kudos / Solution appreciated.
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Paypal cover you for non receipt of item OR item received but significantly other than as described. As you bought a VPN and received one you may not have won anyway.
However if you had to close a case to get a refund then it would be pointless opening one.
NEVER close a dispute / claim until you have a refund.
If the seller issued a refund then that would close the dispute automatically.
If he doesn't escalate to a claim.
Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.
As you have closed it then all you can do is try your card issuer and see if they will chargeback for you?
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
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They said i need to sceenshot i canceled the dispute and attached it to email send it back to them then they will process my refund. I never thought a company could cheat customers like that! Thanks for your advice!
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