Item not received, Paypal issued wrong amount for full refund.

57jld
Contributor
Contributor

I requested a full refund due to seller not sending the item I purchased. I requested a full refund but only a partial refund has been sent to be processed. There is no way I can communicate with Paypal to state that this is wrong. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@57jld 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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