PayPal Community

PayPal_Siobhan2 · ‎Jun-16-2022

Hi @AnnieMallistic, Thank you for contacting the PayPal Community Forum and welcome as a new member! Your question is very account specific, and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise. - Siobhan

PayPal_Siobhan2 · ‎Jun-16-2022

Hi @Cescoast, Thank you for contacting the PayPal Community Forum, and welcome as a new member! Please do not add another person's financial information to your PayPal account, especially if that person is a minor. Any financial information registered on the account must be in your own name. - Siobhan

PayPal_Siobhan2 · ‎Jun-16-2022

Hi @_Kelly-, Thank you for contacting the PayPal Community Forum, and welcome as a new member! Your mobile number may be required for the shipping/courier company. - Siobhan

PayPal_Siobhan2 · ‎Jun-16-2022

Hi @pparker97, Thank you for contacting the PayPal Community Forum, and welcome as a new member! From your messages, it sounds like your account has been limited. When an account is limited, this can be due to security reasons or to request additional information. Generally, the relevant team always lists the steps to remove the limitation in the Resolution Centre. Have you seen/completed them? Once the steps have been completed the case will automatically transition to review, and you will be updated via email. - Siobhan

PayPal_Siobhan2 · ‎Jun-16-2022

Hi @Topshow4real001, Thank you for contacting the PayPal Community Forum and welcome as a new member! Your question is very account specific, and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise. - Siobhan

PayPal_Siobhan2 · ‎Jun-16-2022

Hi @Cmdr_Tomski, Thank you for contacting the PayPal Community Forum! Your question is very account specific, and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise. - Siobhan

PayPal_Siobhan2 · ‎Jun-16-2022

Hi @NanK22, Thank you for contacting the PayPal Community Forum and welcome as a new member! Your question is very account specific, and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise. - Siobhan

PayPal_Siobhan2 · ‎Jun-09-2022

@Aquaqueen, thank you for your response. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise. You do not need a case number in order to contact us. - Siobhan

PayPal_Siobhan2 · ‎Jun-09-2022

Hi @Anonymous_User and @Aquaqueen, Thank you for contacting the PayPal Community Forum. The bank account will appear on the checkout page if it can be used as a funding source on that particular transaction. A recipient can choose which payment methods they will accept for payments, and some may decline to accept bank funded transactions. If you have been asked to add a debit/credit card to your account in order to complete the payment, this may be the only acceptable funding source. Information on how to add a card to your PayPal account can be found here - https://www.paypal.com/smarthelp/article/how-do-i-link-a-debit-or-credit-card-to-my-paypal-account-faq826 - Siobhan

PayPal_Siobhan2 · ‎Jun-09-2022

Hi @ELAINEA0725, Thank you for contacting the PayPal Community Forum and welcome as a new member! Your question is very account specific, and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise. - Siobhan

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