How can I raise the max amount I can receive montly?

[Andres31c]

So, I had my PayPal account for a long time now, didn't use it much, but recently I started working with a company, and they pay via PayPal.

My problem is that I requested a raise in the amount of money I can receive monthly and even tho I got an email saying that I should get a response in 3 day, 2 weeks have gone by, and I haven't heard anything about it from PayPal.

What should I do? Where can I request a raise on the limit I can get monthly? At this pace, I won't be able to use half of my payment monthly!

[kernowlass]

@Andres31c 

Have you verified your paypal account?

https://www.paypal.com/ve/smarthelp/article/how-do-i-verify-my-paypal-account-faq444?app=searchAutoC...

If so then you would need to contact customer services to raise any limits.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[PayPal_Olivia]

Hi @Andres31c,

Thank you for your post, and welcome to the Community as a new member! I'm sorry to hear that you hadn't yet received a response from Customer Service at the time of your post. I hope that you have since heard back, and that your question has been answered. The information supplied by @kernowlass is, as always, very helpful, but I wanted to provide a bit more information in case there's another angle that had not yet been considered.

If you have Reserves on your account and that is what you were referring to, I wanted to provide a bit of clarification on that. You can follow this link to learn more about Reserves. The amount that is held in reserve is examined periodically, and any changes to the reserve amount would be based on that periodic review of seller performance, rather than a request.

I hope this information helps!

Olivia