Higher than usual risk transactions? After 48 sales, 4 of last 6 pmts have been held til delivery.

[NordenLight24]

After 48 sales with no issues, 4 of my past 6 sales have resulted in the payments being held. All payment receipt emails state generically "We believe this transaction may involve a higher than usual risk". I sell music CDs and nothing else, nothing has changed in my business and I have had no issues that would warrant this type of action. I called a supervisor who told me PayPay has a computer program that assesses risk and for some reason that he can't tell me, my account has been flagged. He says if he tells me, I might try to "get around it"! This is about the most ridiculous thing I have heard in many years of doing business. Does anyone have a clue to how or why this could just happen out of nowhere? Nothing has changed with my business and every "reason" that has been offered as a possible explanation does not apply to me. I am set up to sell internationally and have done so many times but I can't have PayPal holding customer payments until the customer receives it because international orders can take up to 8 weeks to be delivered. I can't do business efficiently if 80% of my proceeds are on hold so I need to address the reason this is happening.  In my view, PayPal is standing in the way of me remaining a seller who ships promptly. Holding 80% of my payment funds could make me unable to ship an international package because of the $20 needed for one package. This is upsetting since I have had no customer complaints or issues delivering items I've sold.  I feel as if I have no recourse but how can PayPal arbitrarily just do this without cause?  Any suggestions how I can resolve this before it negatively affects my ability to ship quickly? Thank you...

[sharpiemarker]

Best to have a credit card or small bit of capital, not a lot, that you can use to deal with these hold challenges. Don’t run your business entirely payment by payment. If 4 holds is going to make you crumble, you’re not doing it right and you’ve had 48 sales so far...spent all of the proceeds of those sales with nothing left to put back into keeping operations afloat. Need to change tactics and adapt. There’s jack you/we can do about those holds so must come to terms with it. One can be chuggin’ along, then funds held, they go away for a while and come back again as it pleases. Reps cannot go in and alter the system code. There has to be some pattern the algo is picking up that is spells risky. Technology is getting sharper everyday and can notice trends from all angles, angles even humans don’t think of. Promote more domestic sales. I gave up on int’l sales completely as shipping logistics is slow and expensive. Not worth the risk. The postage itself took care of killing it. Smh. America is not the place for micro businesses, have to go to third world country for that.

[Longtimemember1]

Happened to me this week as well. I saw an article on the news about it. My account is locked, and I am about to refund all my customers and hope I can get my money back from them.

Good luck!