Replacement of item

[Spaggy]

I bought a ring in January and it was defective, I have emailed countless times to request. Replacement and they promised to send one but now they are ignoring my emails - is there any way I can get my money back?

[kernowlass]

@Spaggy 

https://www.paypal.com/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160