Is Actitech Ltd linked to a fitness app?

Lauraleibe
New Community Member

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

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528 REPLIES 528

valigali
Contributor
Contributor

I was charged $15.91 supposed transaction date 6/9/22 & posted 6/10/22. Ref # (removed) to my card ending in (removed). This is a fraudulent transaction. I tried contacting the company and the number was disconnected. HELP.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@valigali 

 


Check if you had a subscription set up....company has other names as well.

Sometimes when you do a one off buy if you don't click a link on that companies website to NOT do so you inadvertently set up a subscription.


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


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Higgo2
New Community Member
I don't know what I'm paying this money for
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4th
New Community Member
How to I get a refund and cancel recurring charges ACTITECH
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kernowlass
Esteemed Advisor
Esteemed Advisor

@4th 

 

Check if you had a subscription set up and if so cancel it.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
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SunShine1206
Contributor
Contributor
Never authorized Actitech Limited permission to withdraw from my account. Do not know this company
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kernowlass
Esteemed Advisor
Esteemed Advisor

@SunShine1206 

 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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Halfpints1
Contributor
Contributor
Stop payments
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Halfpints1 

 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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Halfpints1
Contributor
Contributor
Are you saying open the PayPal app? Because I’ve done that but I don’t see the “third option” You’re talking about
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