Is Actitech Ltd linked to a fitness app?

[Lauraleibe]

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

[kernowlass]

@Lauraleibe 

Yep think it is.

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Temp20240306O]

I found the settings under the wallet then automatic payments. can at least remove PayPal as the payment option.

[HomeopathRita57]

I'm 99,9% certain I got billed immediately from Actitech after downloading the Yoga Go app in the Google Play Store. I was supposed to have a free trial month and pay nothing if I cancelled my subscription. With no subscription button in the Google Store nor in the app, no answer to my email cancellation and phone not in use, I realized it was a scam.

[Deborahveatch]

Same here

[SkygoddessS]

Has anyone here been able to get a refund from PayPal for this scam billing?

[MomLady6]

I just found out it is related to FitCoach app - in one part they are charging you 0.99 monthly but they have another subscription built in every 3 months for 44.76 USD. I just requested refund and cancelled subscriptions!  Hope this helps

[lbldude]

OK, so this is exactly what has happened to me!  I'm going through my year end credit card statements and found this $44.76 charge quarterly and had no idea what it was.  I could not seem to the charge or vendor (Actitech) to any specific app or trial I may have purchased.  Thanks for the info.!!

Now, the question is did they reverse any past charges for you?

[Slenz]

I had it with the Omo app, I canceled it and I am still getting charged. It’s been very frustrating

[thoyhartfiel]

No,  the Paypal app, asked me to reach out to vendor.  which I did, but vendor has not responded.  I'm going to call my bank and see if I can report it as fraud.