Is Actitech Ltd linked to a fitness app?

Lauraleibe
New Community Member

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

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697 REPLIES 697

Emma-Victoria
New Community Member
They did this to me and wouldn’t refund me and was very rude over email! But PayPal gave me my money back!
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lbonnie804
Contributor
Contributor
PayPal is not willing to refund my money.
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PayPal_Bindu
Moderator
Moderator

@lbonnie804 I completely understand your concern about your funds. You can contact us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

 

I hope this information helps

 

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
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Linzi60
Contributor
Contributor
Hi, I did exactly the same thing for £15 as a one off payment for FASTEASY and nowhere did it say I was subscribing to a monthly amount of £30.99! I’m fuming! I also don’t have any subscriptions on my iPhone so cannot cancel it!! I’m going to put a stop on any further payments leaving my bank account now but could someone plz give me the correct email address for these crooks so I can cancel it directly with them! Thankfully I noticed after they took the first unauthorised payment, it seems they are raking it in from many many others they have scammed and some for months on end 🤬
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kmac815
Contributor
Contributor

Thank you so much for this information. I'll give this a shot and hope for the best!

 

 

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kmac815
Contributor
Contributor

Can you be more specific with the email for Fast Easy?

 

Thank you,

Kathy

 

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kashybains
New Community Member

I have had payment of £30.99 taken from my account yesterday.

 

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Padgeaim36
Member
Member
H8, I have had it taken today and have no idea who it was!
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BGWiseman
Contributor
Contributor

I have had 3 - $30.99 posted to my visa card , 1 through PayPal.  I have sent emails to them and contacted my Wells Fargo Card Department.  I supposedly put a stop on the $30.99 to Actitech through PayPal.  I can't get an answer as to what I have being charged for. 

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Fl25west
Contributor
Contributor
Me too How do I stop the payments
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