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Today I received a letter from these people who told me that I had a PayPal debt of 905 dollars, with a web address to go and log me in with some numbers, which were in the letter. I would like to know what you think of this?
That's PayPal's debt collector. ACI. Do you owe 905 dollars? Call PayPal customer service about your account and if it sends you directly to debt collection company then you have to get that sorted. If you have no reason to believe you owe this, delete the email.
Contact customer service for assistance:
Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.
That is not correct. I called PayPal customer service and explained the whole matter. Was told they had no idea what I was talking about and that I had to contact 'PayPal Credit' and gave me their phone number. Called that number and was (eventually) told that it had nothing to do with PayPal Credit that there was no reason to have been referred to them by customer service.
Bottom line is that to protect yourself you ->have<- to write these ACI fraudsters and dispute the debt, otherwise they can claim it was a valid debt because you did not dispute it. While many people say that ACI is authorized to handle PayPal collections - the people at PayPal customer service AND PayPal Credit both said that they had never heard of them and this "must be a fraud". Worse - to CYA you have to send the dispute letter via registered mail so it will cost you about $10 to send a dispute letter and obtain proof that you did.
While it may not be PayPal's fault that the fake debt was issued to their 'authorized collection agency', since this fraud has been going on since around 2016 you would hope that their customer service department - not to mention PayPal Credit - would have some basic knowledge about these ongoing fraudulent collection attempts being done in their name.
I believe it's not a scam, but fraud.
An account was set up in my mother's name, but the e-mail address that was associated with the account did not match my mother's e-mail addresses. We now have a letter from Aermican Coradius International LLC (which is a legitimate collection agency that PayPal uses) stating she owes $313.81.
Going to work with PayPal to get the account closed and deleted.