You can no longer use Paypal anymore?
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I'm a long time user of Paypal and I just got a email saying my account violated fair use and it said at the bottom that they do not let users pay for sexual activity or content. I have never used paypal for any such thing that I can recall and I know for a fact I have never used my paypal account to pay for an adult site for the past few years. I am going over my activity and the last years its just been buying video games and PC parts and recieving money from freinds. At first I thought it was a spoof email but I logged into my account and sure enough I have a notice in the bell symbol and paypal my account is limited and it says it is permanent. It has no resolution steps and states if I have money in my account in a few months or so they will email me on how to get it out. Is this normal? It has to be a mistake? You can clearly see my activity has no violations of the fair use policy. Its all just purchases of digital games and products like services from games and microsoft and money owed from friends and family. If it was a spoof why would I get a notice in my actual paypal account? I am just shocked. It says I can no longer use Paypal! What should I do? Contact paypal to get a reason or something? I am just shocked here folks. I have done nothing wrong unless spending money buying normal things like a credit card does or recieving money from family is a violation then paypal is never going to work for anyone..
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Yep, and it still happens till this day. Thank you soo much pay pal! My whole commission now is just a *beep* digital numbers that I can't withdraw.
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The same happened to me. My acct is around 10-11 years old. I only used it to purchase games or received my salary if bank wire is having issue. Now it says I can't use it anymore as I engaged in selling sexual contents/materials which I'm not aware of. I think it's unfair for us users if we didn't really violate their TOS. I asked them for the specific transactions that caused my ban but they keep saying no further detail will be provided.
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Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

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