Who else has experienced problems with account limitations?

ilkwatches
Contributor
Contributor
Who else has experienced problems related to PayPal's account restrictions? I was hacked, reported it immediately, and then was summarily shut down. PayPal refunded my loss but immediately prevented me from transferring it back to my bank. My account says "refunded" to this day, but apparently "not to me!" What law gives them the right to "steal " your money?
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3 REPLIES 3

Ashwani3
PayPal Employee
PayPal Employee

Hi @ilkwatches 

Welcome to the community forum and thanks for posting. 

Looks like you need help with limitations. 
I comprehend your concern about your account being restricted. For more information on how limitation works, click here

If you face any issues, I would recommend you to contact our customer service team. You can contact them by visiting www.PayPal.com > Contact Us / Help and Contact > Password and Account Access > Login Issues.

I hope this helps.

Thanks,
Ashwani.

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ilkwatches
Contributor
Contributor
I have contacted PayPal numerous times! Then found out a class action suit was filed against them for this very same issue! Basically they can currently suspend your account at their discretion for six months! I checked with Bank of America and their action was "immediate!" They "credited" the money taken from me until PayPal returns it! You can get this same service by closing your PayPal account and opening one with "Zelle!" Zelle is owned by the B. Of A.
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ilkwatches
Contributor
Contributor
Now PayPal has gotten even more "fraudulent!" They just sent a letter stating that they would "not" turn over documents to my bank explaining why they have "frozen" my account! There was also a "threat ' of taking further action against "me!' Recently when placing an order I discovered that the business had switched to Google Pay. Let's hope this is a trend! PayPal is a certified "fraud!"
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