Where is appeal button on closed case?

PNascone
New Community Member

I recently had almost a month long case about a service not being received but paid for. I thought it was going in my favor but I just found out they sided with the buyer because there is evidence that I received the service, which is not true and I had provided countless evidence to show. When I open the case now I cannot find the dispute button, does anyone know where it is?

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@PNascone 

 

Call customer service to appeal. 

  1. https://www.paypal.com/us/smarthelp/contact-us     
  2. Click Disputes and account limitations.     
  3. Click Disputes.    
  4. Click Dispute a payment.    
  5. Click Message Us or Call Us after “This information might help” box.

Or reach out to PayPal at Facebook or Twitter:    

https://www.facebook.com/PayPal    

Twitter: @AskPayPal    


Kudos & Solved are greatly appreciated. 🙂
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Temp20220622
Contributor
Contributor

What is the phone number for Customer Service?

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