Unable to replort a problem

[Mrs-Miggins]

I am trying to use the "Report a Prolem" function as some products I ordered in November have not been received. However, I can only get as far as the second screen where it asks me to "Tell us a bit more about the problem" and "Provide other Details" as  it is not allowing me to input any information on either of these pages. Please help!

I have tried in both Chrome and Firefox.

I have never had this sort of problem in the past although it was probably been several months since I reported anything to Paypal.

[PayPal_Bindu]

Hello @Mrs-Miggins,

Welcome to our community forum and thank you for your post!

Sorry to hear that you're not able to report the payment in your PayPal account. In this situation, your best option would be to contacting our team by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

Have a great day!

Bindu