Sent $800 for a dog. Have not received the merchandise or a refund. Need help.

[BrendaD1233]

The dog was supposed to be flown here. Their phone number is never answered. Where are my rights? PP said the case is close. Still no dog.

[sharpiemarker]

@BrendaD1233 

Did PayPal say seller provided proof of delivery? Tell PayPal you want an appeal the claim. If PayPal won’t budge and you paid with credit card, do a credit card chargeback.

https://www.paypal.com/us/smarthelp/contact-us      

Click “Message Us” or “Call Us” option on the bottom.   

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter