Scammer, refund

[curlymandsgn]

I had p2p usdt transactions with someone who has now opened a case and claims he did not make those transactions. I already figured out it's a scammer, but what do I do now? I sent the screenshots as additional information, but what else can I do? Can you please tell me what to do? Maybe contact support, but I couldn't find a chat room.

[PayPal_RachelK]

Hi @curlymandsgn,

Thank you for your post!
 

I am sorry to hear your buyer has opened disputes against payments you received. I know this must be concerning. 

Payments received via Friends and Family are not covered under our Seller Protection Policy I'm afraid. When receiving a payment for an item/service you are providing, it must be sent as Goods and Service. Friends and Family payments are only meant to be received from people you know. 

As these payments are not covered under our Protection Policy, if the dispute is granted in the buyers favor, you won't be eligible for reimbursement. Please remember this when receiving future payments. 

For further details, please click here. 

I hope this helps!

- Rachel 

[curlymandsgn]

The point is that these transactions were made through "goods and services". All of the necessary fees were paid. I didn't plan to cheat PayPal. But it doesn't matter anymore, the cases were closed in favor of the scammer. Thank you for your reply.

[PayPal_RachelK]

Apologies for the confusion @curlymandsgn.

You mentioned you received P2P payments, which suggested you were referring to personal payments (Friends and Family). 

I am glad to hear your issue has been resolved. I hope you have a lovely day!

- Rachel