Need advice, Digital river unauthorized pay, how to tighten security?
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I noticed today something odd in my account, I was charged about 10 euros from a company known as Digital river, I never dealt with them before and after a bit or research I found out they deal with digital transactions and services. I have checked all my accounts embedded to paypal and have not found anything related to them - just in case I did so - and really have no clue to how they managed to charge me.
I was wondering other than setting down a dispute, and changing all security questions and passwords, what else should I do? Should I consider my credit card in danger and cancel it? I heard sometimes some frauds charge small amounts before wiping your account clean to see if they get away with it.
Also has anyone else been scammed by these people? What did you do?
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Hola
También se me ha hecho un cargo no autorizado por DIGITAL RIVER , me extraña que PAYPAL no haya tomado cartas en el asunto desde hace tiempo que ha sido reportada. Con esto su seguridad se ve muy opacada y tendré que retirar mi cuenta y transmitir esta mala experiencia a otros para que no confien tanto, como se promete en el sitio.
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Andy
This is the biggest load of garbage you have just told this poor guy out of pocket because you security has failed. He wont see his money again and Palpal is now a money laundry for scammers and fraudsters. The banks wont compensate him be as the fools at Paypal dished out the money. I have had a claim knocked back by you guys and Im **bleep** of the excuses and poor service Palpal give. I have lodged a Fraud cliam with the Australian Consumer Affairs office and will let all know of how Paypal treat there customers. You should hang you head in shame
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The same thing happened to me in Canada. They charged me $60. I don't have any billing agreements unaccounted for. This charge is fraudulent.
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Same thing happened to me. This is why I dont keep any funds in my Paypal account. Paypal kind of turn a blind eye to this. Come on, its been going on for so long this criminal keeps getting away with it. Why isn't Paypal banning this criminal. Umm its because they are making money from it as well. So dishonest.
Keep on Paypal, dont let them get away with it.
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This is for PC software trial use, if you don't cancel it they bill you big time within 30 days.
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Unfortunately, in my case, I simply have no way to check the 3rd party software provider - OSToto Co Ltd. I do recall going 3/4 of the way in considering their Driver Update Software, but stopped before completing the order, but it seems they were able to complete the order 'on my behalf'.... There is no provision on their website to check a PO Placed, and so I await a reply to their rather dubious Customer Service process.

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Hi @TonyW1967,
I'm sorry to hear there is potential fraud and I’m glad you contacted us. Don’t worry, we offer protection for confirmed unauthorized transactions. We may take up to 10 days to review any unauthorized claim and we’ll send you an update via email.
Lisa

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