PayPal Community

Hi @Hulamon,   Thanks for reaching out to us. It would be best to contact us by phone, Twitter or by sending us a Facebook private message for better assistance.   Thanks,    PayPal_Lisa ... View more

Hi @CAMI30,   I'm sorry to hear the account has been limited. Limitations may be placed if we need to verify your identity or if additional details are needed regarding account activity. @kernowlass is correct in that documents are reviewed in the order received. However, we try to review documents as quickly as possible. We know this can be a frustrating process and appreciate your patience.   Thanks,   PayPal_Lisa ... View more

Hi @Ethelman,   Thanks for reaching out to PayPal Community. The best option would be to call or send us a private message on Facebook or Twitter for assistance with the documents and the four-digit code.     Thanks,  PayPal_Lisa   ... View more

Hi @TaraKelley1031   Thanks for reaching out to PayPal Community. From the information provided, it would be able to contact customer support or reach out to us on Facebook or on Twitter. They will be able to assist with this specific issue.   Thanks,  PayPal_Lisa   ... View more

Hi @Samim1,   I'm sorry to hear that you are not able to receive money and under how frustrating this can be. If documents were requested and have been provided, then an email update will be sent once reviewed. If you have further questions or need assistance, give us a call or reach out to us on Facebook or Twitter for assistance.   -Lisa   ... View more

Hi @Jconn9721,   I'm sorry to hear that you have not received a payment. Since this was sent with Facebook, please reach out to them. They will be able to assist.    Lisa ... View more

Hi @gionatura,   Thanks for reaching out to us about updating your information. If you are not able to access the link, I recommend giving us a call or reaching out to us on Facebook or Twitter for assistance.   Lisa ... View more

Hi @gianghutvn,   I'm sorry about the trouble withdrawing the balance and know this can be very frustrating. Unfortunately, I would not be able to determine the reason as there could be serval reason. The most common reason can be found here.   Lisa ... View more

I'm glad you were able to contact the claims department. If you need help down the road, we're just a click or call away.    Lisa ... View more

Hi @Cdubya213,   Thanks for reaching out to us. Money can be withdrawn to eligible debit and prepaid cards. More information can be found here.   Lisa ... View more