Is Zhixin Trading Co a chinese scam?
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The company operates with the name momchld. But the real company behind this is Zhixin Trading Co. I saw an ad for this on Facebook. They are selling an electronic toothbrush.
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Keep pursuing reimbursement through Paypal. They should refund you if no item is received and you have raised a case and taken reasonable steps to get a refund via the supplier. Don't let Paypal close the case.
For those of us who did receive the item, I'm not chasing a refund. Learnt my lesson not to order stuff via Facebook advertising and to check reviews on items before purchasing.
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I had the same! I ordered a tool set and received a 4cm "tall" toy hammer ... and paypal is forcing to send back the 5cent article but they didn´t even offered a correct adress. I translated what they wrote as adress: and it says "tumorcity cruelties in smart city" now I´m waiting for response but I fear because I can´t send it back I won´t receive my money. That´s the **bleep** about algoryth you can trick easily.
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Hi everyone!
I'm sorry to hear that you did not receive the items as ordered. Please open a dispute to allow PayPal to investigate the situation. The type of dispute to open would be Not Received if you received nothing at all, and Not as Described if you received something, but it was different from what you ordered. If you previously opened a dispute for Item Not Received and it was closed because the tracking showed delivery, contact Customer Service to allow them to look into it and open the dispute for you under the correct reason.
I hope this is resolved quickly for you all!
Olivia
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