Have I been scammed?

[Barb1988]

I mistakenly thought a restaurant was still in my community. So, I found Chez Nous and sent 100.00 via PayPal. I tried to contact the seller, only to find the email on my receipt is a fake. It came back to me. It was for a gift certificate that I never received. So, why wait 8 days when it was supposed to be emailed to me as soon as payment was accepted. They already took the money. WILL PayPal refund me? Thanks for any help!

[sharpiemarker]

@Barb1988 

Open an item not received dispute in the Resolution Center if you haven’t already. Keep in mind that there is a process to the PayPal’s dispute resolution with timelines so you may have to allow time for an outcome instead of an instant refund.

[PayPal_Olivia]

Hi @Barb1988,

Thank you for your post and welcome to the Community Forum. I'm so sorry to hear that the money was sent to an illegitimate seller!

As @sharpiemarker mentioned, a dispute can be opened, if the transaction was one for Goods and Services. You can find directions for opening a dispute here. 

I hope this helps!

Olivia