Concerned about possible scam
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Hello to all 🙂
I bought an iPhone on eBay. After a week of waiting for the phone and no response from the seller to any messages/emails i sent, i decided to open a dispute. Within minutes of opening the dispute i received a message in the PayPal Resolution Centre claiming that the eBay seller had used his PayPal account to receive the funds (the Paypal account holder is apparently a friend of the eBay seller) and to contact the seller via. eBay. At pretty much the same time i received a message in eBay asking me to close the dispute as he would send the phone soon. I replied that i would only close the dispute once i had received the phone or a refund (the typos and grammar of both messages were exactly the same telling me this is infact the same person, this is also going on at 3AM, a time i don't believe both parties are sitting at their PC's!!).
A few messaged went back and forth with one of them telling me he didn't have the money to refund me.
2 minutes later and PayPal have closed my claim because i have been issued a refund by way of echeck.
I'm worried this echeck will bounce (especially as he has told me he doesn't have the money) with no way of re-opening the dispute. I will have to wait until 5th April until i see something other than "pending" in the refund status. My claim also says "Being reviewed by Paypal", what does this mean and why is it being reviewed if i've received a refund?
If (or when) it does bounce, how can i go about recovering my money?
Thank you for any enlightenment.
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By being reviewed it could well be that paypal are waiting for the refund to clear.
However if it bounces then you need to contact customer services and tell them the refund bounced and they may reopen the dispute for you or pay you back themselves.
Contact us bottom of paypal pages > email or phone.
Advice is voluntary.
Kudos / Solution appreciated.
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Thanks for taking the time to reply kernowlass. I'm almost certain the refund will bounce so i'll contact customer support as and when that occurs. Just a real pain having to wait a week to know and get my money back.

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