Re: canceling payment

Buyaka98
Contributor
Contributor
Heya!! Unfortunately me again🙄 wondering if You could use Your knowledge and give me some more advice? As I mentioned previously, Chargeback you kindly recommended( and I’m super greatful for😘) worked well and I got my money back in cash! Only issue is that my bank (I assume) refused to pay Ppal now and ppal charged my ppal account with full amount asking to pay them back as soon as possible to avoid extra bank charges😳 there isn’t enough money to cover 600£ they ask for in my bank account atm! Should I keep it that way, or How do I go about it? Kindest regards Darek Btw......as far as I’m concerned, as of yesterday initial payment is still in deceased recipients account(confirmed by pal)
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PayPal_Siobhan2
Moderator
Moderator

Hi Buyaka98,

 

I would recommend contacting our Customer Support team by phone and they will advise you on the best approach to restoring your account balance. Please call 0800 358 7911.

 

Thanks - Siobhan

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