Zettle payment not showing in transaction history

[BigRockRental]

Just opened a business and took our first payment through Zettle with their card reader. There is no money in our PayPal but the purchaser can see it on her end. Not sure what to do?

[PayPal_Ayesha]

Hello @BigRockRental,

Thank you for the post and welcome to our community forum! For information to view payments in PayPal Zettle account, kindly take a look at this help center article.

I hope this helps,

Ayesha

[HomeCrafters · Accepted solution]

In my experience, the money goes into your Zettle account first from which you set it up to transfer to Paypal (or your bank account) if you so choose (they are not one and the same accounts as you may have been led to believe!)