- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi all,
I have bought something online but I didn't receive it on time. Now I have moved to another city and closed my bank accounts in my previous living city. Now, the money is refunded to my Master Card, but my Master Card is closed now. I want to have money in my PayPal balance.
Please help me if you have a similar experience or a hint.
thank you
Solved! Go to Solution.
- Labels:
-
Payment methods
-
Receive money
-
Refunds
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi there,
Welcome to the PayPal Community.
When a refund is made for a card payment it is always returned to the card. If the bank account is closed you should contact the bank to ask what their process is in this situation.
-David R
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi there,
Welcome to the PayPal Community.
When a refund is made for a card payment it is always returned to the card. If the bank account is closed you should contact the bank to ask what their process is in this situation.
-David R
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for your answer, the bank contacted me and asked me what to do, I gave them another bank account and they transfered the money to my new bank account.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Refund Payment sent to closed Bank Account in Payments Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- Seller refuses to refund after dispute closed. in Disputes and Limitations Archives
- Refund on closed account in Payments Archives
- I was asked to close the case in order to get refunded... in Disputes and Limitations Archives