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Solved! Go to Solution.
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Making a payment
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Refunds
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Refunds of bank payments takes a 3-5/7 days depending on the bank's processes, plus the 2 additional days or so you were told for it to bounce back. PayPal will email you if there is an issue. If after that, nothing shows up, contact bank to see if they''ve bounced it or not and then contact PayPal to follow up.
To contact customer service for assistance:
- Log on.
- Click HELP at the top menu.
- Scroll down and click CONTACT US.
- Scroll down to click CALL US or other contact options.
Call early, during business hours, west coast time to try to get a US rep.
Or contact via social media:
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
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Refunds of bank payments takes a 3-5/7 days depending on the bank's processes, plus the 2 additional days or so you were told for it to bounce back. PayPal will email you if there is an issue. If after that, nothing shows up, contact bank to see if they''ve bounced it or not and then contact PayPal to follow up.
To contact customer service for assistance:
- Log on.
- Click HELP at the top menu.
- Scroll down and click CONTACT US.
- Scroll down to click CALL US or other contact options.
Call early, during business hours, west coast time to try to get a US rep.
Or contact via social media:
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
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Hey, has that refund ever bounced back to your PayPal credit? I happen to be in a similar situation.
Cheers,
Eugenio
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The same has happened for me.
I purchased some tickets on a credit card in sept 2020, the gig has been cancelled and my refunded issued to the payment credit card. This account was closed in December. I forgot I had made this purchase using the card. Hopefully it will be bounced back.
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