Money sent- cancelled issue
Neems
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Posted on
Jul-06-2018
10:56 AM
I currently have two orders of around $200 which have the “money sent-cancelled” status yet the $400 total has been taken out of my bank. It’s not in my paypal balance either. Does that mean my money is gone?
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Making a payment
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1 REPLY 1
kernowlass
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Jul-06-2018
11:35 AM
When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.
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Kudos / Solution appreciated.
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