My eBay Account was hacked. PayPal transaction was linked to credit card.

SensibleJoe
New Community Member

Dear Forum,

 

Somehow my eBay account has been compromised last week. I could see in my basket iTunes vouchers and Xbox vouchers being purchased unknown to me.

 

I managed to delete them all bar two. Then Change my password on my account. One of the purchases I didn't stop, i messaged  the seller told them what had happened and they kindly refunded the transaction.

 

The last one which is causing me great trouble &  hardship  is an iTunes voucher for £15 bought for £12.50. As the payment went through the seller emailed a picture to my account when it was hacked of the iTunes code on the card. Hence I cannot ask for refund now. i have to go through the dispute option.

 

On Paypal i cannot  see my transaction becuase it wasn't cash i was moving. the payment was linked to my credit card. In the resolution center there is no transaction.

 

How do i contact paypal when there is no email address, no online chat and when you ring them its all automated, no actual person to speak to.

 

Many thanks.

Login to Me Too
1 REPLY 1

nevadasmith
Advisor
Advisor

if it is paid with your credit card,can you file chargeback with the cc issuer?

if it cant be found in your Paypal history,may be it is not Paypal,it is someone hacked your credit card?

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.