How to Re-Open a Dispute?

[coast1e]

So, here's the background on my dispute:

I purchased an Inversion Table on April 27, 2020. This item weighs approximately 60+ pounds. The vendor immediately provided me a UPS tracking number that stated the item (2-pound weight) has been delivered on April 25th!  Obviously a scammer! I filed a dispute and Paypal sided with the vendor because a tracking number showing receipt of delivery has been provided...amazing! I attempted to re-open this dispute and this time around, attached some documentation showing the the date and weight discrepancies of the provided tracking number proving that the item was never delivered. Unfortunately, Paypal Virtual Center will not even allow me to submit a dispute that has been officially closed. 

Any help from an actual Paypal agent will be appreciated. Thanks in advance.

[kernowlass]

@coast1e 

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment or that includes a statement mentioning your address and saying the item was delivered to a different address.

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page), via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.