Wrong refund

richardpearcey
Contributor
Contributor

I cancelled a transaction in error and paypal has refunded the purchase price to the buyer. He acknowledges this but does not want to be charged fees for paying again. How do I go forwards ??

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@richardpearcey 

 

Buyers don't pay fees, but why not just send him a money request or invoice for him to pay thats easier than him going to send money > goods/services to pay.

 

IF the buyer did pay fees on the first payment then it meant that it was sent using the friends / family option, this is against paypal rules and can lead to both your accounts being limited so be careful.


Advice is voluntary.
Kudos / Solution appreciated.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@richardpearcey 

 

Tell him, sorry but PayPal charges those fees (if conversion fees) not you. And that he is free to buy from someone else. 

 

I can see a mile away this guy might to be problematic.


Kudos & Solved are greatly appreciated. 🙂
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