Money from unknown person

Nasreen2
New Community Member

I received money from an unknown person named Hugh <removed>. I don't know why he send me the money in several parts.

he claimed unauthorized payment within 10 minutes after sending the money. I refunded all the money at same time. Now my account has been limited and PayPal asked several questions and I followed the steps as PayPal indicated. After two days my account released. But my account has negative balance of 6.31£ while 16+£ has been deducted for what I don't know.

Can anyone explain, why?

 

How anyone send the money without my permission?

If he send by mistake then why I have charged for more than 19£?

 

Hopefully PayPal look into this matter and help me.

I am a philatelist, I use PayPal for buying the stamps for my collection.

Thanks

Nasreen <removed>

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Nasreen2 

 

PayPal doesn't refund the PayPal fees so they come out of your pocket when goods and services payments are refunded. If not PayPal fees, then they might be chargeback fees.

 

 


Kudos & Solved are greatly appreciated. 🙂
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