Dispute

Sj1990
Contributor
Contributor
I have been emailed saying I have paid google £11.99..When I have done no such thing. I have never been paying this and neither do I intend on. I have also never signed onto any sort of subscribtion that would maybe lead to this. Please can I get that money put back into my account and have my account protected from this happening to me again. Thank you.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sj1990

 

Have you logged into your paypal account normally and NOT via any link in that email to check the payment has really gone through and the email was not a spoof?

 

Check in here as well.........

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

If its NOT gone out of your account then read this..............

 

https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




Advice is voluntary.
Kudos / Solution appreciated.
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