Buyer protection.

[hamishgarnett]

I am about to buy a phone off the facebook marketplace. What happens if I buy it, but they dont send it? Do I get my money back. And if so how long does it take? Also, how can paypal prove that I didnt recieve the item?

[kernowlass]

@hamishgarnett

That depends on many factors all listed in Paypals buyer protection policy for you to read and then risk assess your transactions.

[hamishgarnett]

So if it does pass the 'rules' of buyer protection, and they dont send the phone, what happens?

[nevadasmith]

the you file item not received dispute with Paypal, 

[kernowlass]

@hamishgarnett

READ buyer protection.