Receive Money 21 days

epit
New Community Member

Dear guys 

 

i online shopping , in the night , in the morning the CS of that online shop told me the item sold out , i already transfered , the item stockl is confusing . I ask for refund, they agree and want to send refund in the app name  Paypal , i know paypal since high school and didnt give a **bleep** how to use it . NOw i have the money from my online website shopping , but it is show " on Hold " the **bleep** is happen, i am not even a seller just ordinary person. can i ahve to money to my bank how to do that ? wait 21 days ? 

 

god bless you and your family 

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi @epit,

 

Sorry to hear you had problems with this sale. If you have received a refund, it will be credited back to the original funding source so a card for example or your PayPal balance. You should find further information on the process and how to locate your refund here, https://www.paypal.com/smarthelp/article/how-is-a-refund-credited-faq1083?app=searchAutoComplete.

 

Hope this helps,

Siobhan

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