PayPal_Siobhán

Hi @iritis7,   Welcome to the community and thank you for your post. Once you have a GBP balance, you should be able to hold this amount in GBP. You may be facing the conversion when you go to withdraw as generally you can only withdraw in your local currency. If you are still having problems, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPal or Twitter https://twitter.com/AskPayPal.    Hope this helps, Siobhan ... View more

Hi @magu07,   Welcome to the community and thank you for your post. I am afraid this is not possible. You cannot pass fees to your buyer as such. If your bank are charging you a fee to make a payment, you would need to speak with them directly to discuss your options.   Siobhan ... View more

Hi @Duckers,   To avoid confusion, I can see we have responded to your previous post. Glad to hear this was resolved.   Siobhan ... View more

Thanks for sharing and making others aware, @Duckers. Siobhan ... View more

Hi @christhemoney92,   Welcome to the community and thank you for your post. I am sorry to hear you were experiencing problems with the debit card. If you are still having problems, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPalUSA/ or Twitter https://twitter.com/AskPayPal.    Hope this helps, Siobhan ... View more

Hi @sue2020,   Welcome to the community and thank you for your post. We would never ask for your banking password. Please do not share this and if you have, be sure to change your password and run a full scan for viruses on any device you currently use. Please see the exact steps on how to verify your bank account Here.   Hope this helps, Siobhan ... View more

Hi @samantha4786,   Welcome to the community. The 0% interest for 4 months is available on single transactions of £99 or more, not multiple items checked out at the same time. Not all merchants accept Credit I am afraid so there is no way to tell before checking out.    Hope this clarifies things, Siobhan ... View more

Hi @Erin54,    Welcome to the community. I am sorry you experienced issues when escalating your dispute to a claim. It is always best to try a different browser & clear your cache and cookies if you run into problems like this. Please reach out to our support team over on Facebook https://www.facebook.com/PayPalUSA/ or Twitter https://twitter.com/AskPayPal if you still need help.    Hope this helps, Siobhan ... View more

Hi @cahna,   Welcome to the community.   So sorry to hear this has been your experience. If you are still having problems, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPal or Twitter https://twitter.com/AskPayPal.  We will be happy to help you further.   Hope this helps, Siobhan ... View more

Hi emaexxx,   We can certainly help you locate the account. You would need to reach out to our support team through the 'Help & Contact' link at the bottom of any PayPal page and they will be happy to investigate for you.   Siobhan ... View more

Hi @Pandora1311,   Sorry to hear this. It sounds like your bank account is being selected as your default payment method. Please make sure you are logging in from a web browser the next time you make a payment rather than the app for full visibility. If this continues then you can certainly reach out to our support team through the 'Help & Contact' link at the bottom of any PayPal page and they will be happy to investigate for you.   Hope this helps, Siobhan ... View more

Hi @marinko121,   Sorry to hear you have a negative balance. A received payment should be taken off the negative amount, once it is not on hold. When your payment clears it will come off your balance, don't worry. Alternatively, you would need to make a payment by phone to resolve this.   Hope this helps, Siobhan ... View more

Hi @artyyy, Sorry to hear you are experiencing issues with your automatic withdrawal. If you are still having problems, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPal or Twitter https://twitter.com/AskPayPal.    Hope this helps, Siobhan ... View more

Hi @MohammadKhalifa,   Sorry to hear you are experiencing problems with listing your item on eBay. Make sure your email address is linked and confirmed through PayPal. You can check this under the 'Settings' section of your account. If so, you may need to reach out to eBay directly to have this looked into.   Hope this helps, Siobhan ... View more

Hi @Constatinova,   Sorry to hear this. Are you referring to the withdrawal of funds from your PayPal balance to a card? In some cases, bank accounts or cards are not compatible even if they had been previously working with PayPal's system. You can certainly reach out to our support team by phone if you need to have this looked into further. Apologies for any inconvenience.   Siobhan ... View more

Hi @a245,   Sorry to hear this. Make sure not to send an item until you can see the payment in the history section of your PayPal account and be careful clicking on links in emails. Is your email address confirmed? If not, make sure to confirm it through the 'Settings' section of your account. Once confirmed, any pending payments should come through.   Hope this helps, Siobhan ... View more

Hi @melissaleiding2,   Apologies for the delayed response. It sounds like your account has been limited. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, you can reach out to our support team by phone or email.    Hope this helps, Siobhan ... View more

Hi @Potato597,   Appreciate your interest in PayPal Credit. Yes, you would be charged interest once you go over the agreed term of 4 months. For more information, you can call PayPal Customer Service on 0800 368 7155.   Hope this helps, Siobhan ... View more

Hi @Emil9,   You should find the support you need from our developers Here.   Hope this helps, Siobhan ... View more

Hi @morejoy,   Sorry to hear you are experiencing issues making a payment. Payments can often be blocked or declined if we detect any unusual or suspicious activity. We decline some payments to help protect you from any possible fraudulent activity. Please try the payment again at a later time or with a different browser.   Hope this helps, Siobhan ... View more

Hi @Momg,   Welcome to the community. If you still need help with this, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPalUSA/ or Twitter https://twitter.com/AskPayPal.    Hope this helps, Siobhan ... View more

Hi @Othminator,   Welcome to the community. I can see from your profile, your country registered is Kuwait. At this time, PayPal accounts registered to Kuwait do not have the option to send personal payments I am afraid. We are constantly developing our services and will be sure to update our website when anything changes going forward.   Siobhan ... View more

Hi @Saintbridge,   Welcome to the community. Unless you are a merchant accepting a guest checkout payment, there would not no way for someone to pay you without a PayPal account I am afraid.   Sorry I could not give you better news here.   Siobhán ... View more

Hi @WotchaBlighty,   Welcome to the community. You should find further information on PSD2 here, https://www.paypal.com/uk/webapps/mpp/psd2. Please reach out to the PayPal Here team directly on 020 8080 6500 or 0800 358 9448 if you have further questions. Alternatively, you can just email us on paypalhere-apps@paypal.com.   Hope this helps, Siobhan     ... View more

Hi @marcus-majestic,   Welcome to the community. Good question! You should find a full breakdown of all countries PayPal is available in here Here.  All countries can pay by card through the PayPal system.   Hope this helps, Siobhan ... View more

Hi @Cocokin,   Welcome to the community. Please try clearing your cache and cookies or try using a different internet browser when accessing your account. Sorry to hear you are experiencing issues with this. If you are still having problems, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPalUSA/ or Twitter https://twitter.com/AskPayPal.    Hope this helps, Siobhan ... View more

Hi @Ferdinarto3,   Welcome to the community. You should find all of the information you need on the PayPal Cash Card here, https://www.paypal.com/us/webapps/mpp/cash-card.   Siobhan ... View more

Hi @dud32, Sorry to hear this. You should be able to choose the card you wish to withdraw to. Please make sure that you are logging in from a secure location when attempting your withdrawal and you are trying on a PC rather than the app. If you are still not seeing your other cards, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPalUSA/ or Twitter https://twitter.com/AskPayPal.    Hope this helps, Siobhan ... View more

Hi @Cheftwist,   Welcome to the community. If you are referring to your transaction history, there is no way to delete this from your PayPal account I am afraid.   Siobhan ... View more