Payment from buyer on depop on hold

Chloesnelson
New Community Member

Sold an item on depop over the amount of £200. My account is verified, and everything is set up. My paypal is relitively new, but I’ve been buying and selling through it and it’s never put anything on hold it’s always gone straight through. This payment now says it’s on hold and nothing on google is helping. I want to know why it’s on hold, as there’s been no disputes, my reviews are 5 star, and everything else has worked. This money is inaccessible and I don’t know why...

Login to Me Too
8 REPLIES 8

TomTheDon
New Community Member
same here mate. Even after the buyer has the item paypal still want to hold my money. Happens all the time it’s getting quite annoying now.
Login to Me Too

Jo9161
Contributor
Contributor
Total thieves.. depop need to offer more payment options. Like direct Visa or something
Login to Me Too

niamhdoherty77
Contributor
Contributor
i’m the same here, how long did it take for you to get your money
Login to Me Too

ruben905
New Community Member
Have you resolved this problem?
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@ruben905 

 

Its not a problem, its the new seller hold as per link.

https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

 

https://www.paypal.com/us/smarthelp/article/faq3743


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Jo9161
Contributor
Contributor
I'm not a new seller though and it's just happened to me and I dont fit into any of there hold categories. I've sold stuff for more and have good feedback
Login to Me Too

Jo9161
Contributor
Contributor
Me too it's just happened tonight I've been selling a while and the amounts not unusual for me anymore yet a new blank profile asked me for a discount thought they was a timewaster tbh but they paid straight away but when I went to withdraw the funds theyve been put on hold. And I dont know why I dont fit into any of the categories. It's well annoying because of course I cant get hold of anyone at PayPal and no depop fees gone I'm scared it's a scam. I'm not posting £100 item without the money first. All I can think is I listed on a new ebay account the otherday. Wondering if that's it
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.