Is it fair

[Chellenava78]

New ACTIVE Dec 29 I cannot go and stay at a relative's my immune system is bot well if u catch covid just because PayPal is heartless lawsuit cause wcwb thi I can not screen shot that doesn't mean I'm bor recording this Customer Support Nov 5 Your PayPal Pay in 4 application decision Customer Support Messages are available in the Message Center for 90 days from the day originally sent. If you would like a copy of any messages prior to that timeframe, please contact us. PayPal Assistant   Hi, I'm the PayPal Assistant. How can I help? Choose one of these options or add your question below. 9:50 AM - PayPal Assistant Customer service 9:50 AM  Would you like to send this conversation to a customer support agent? We typically respond within a few hours. 9:50 AM - PayPal Assistant Yes 9:50 AM  If you haven't already, let us know why you're contacting us. Feel free to step away and we'll notify you by email or push notification when we've responded. 9:50 AM - PayPal Assistant Direct deposit TWC usually post early but bot today Not today I called twc they said it has been deposited into my account look I need to pay my light if not it gets cut off by 5PM today please help asap it's to coldin lubbock to have my kids with no light Hello 10:16 AM KN Hi! You've reached Kevin from PayPal Messaging. It looks like your concern is about a Transaction. If you will receive a Direct Deposit, here on our system it might take about 1 to 2 payouts before we can actually receive it here on our system, even us we want to process this transaction right away, its just that we are still waiting for the bank to release the funds here on our system. It's a great experience that I was able to assist you today. Thank you for contacting PayPal and for being a valued customer. If you have no further questions, you may close the conversation by selecting End Message or by clicking the "X." 1:05 PM - Kevin Ivan The TWC did release the funds to PayPal already and I usually get every Tuesday in the morning early morning I'm not understanding what's going on today cause it says it gots to do with what's going on with you guys 1:18 PM This isn't my first payout or second or third ect ect I have a few and reasons is you guys were reliable untill today and just a few mishap here and there but that's not often but u have to understand that when kids are involved in mishap will affect them a lil to much so if u can explain to me a lil more on my situation to make me understand completely please do And I almost forgot I was asked to verify who I was earlier with identification and I did can u explain that to me aswell which I did right away 2:01 PM KN Hi there Michelle, I really am sorry for the trouble. I want you to know that this is not the type of experience we'd like you to have. Its just hat even us we are still waiting for the money to come in on our system, to process it right away into your account, I highly suggest to contact the bank about this concern, as here on our department we still haven't received the money from the bank 2:05 PM - Kevin Ivan Your file has been uploaded.  Screenshot_20 ... rome.jpg / 0.21 Your file has been uploaded.  Screenshot_20 ... mail.jpg / 0.31 Ok they have released funds since yesterday I have mentioned that to u guys already twice Not sure if ya are actually reading the messages or just giving it a glance This money is all on u guys not none else ita u PayPal the wait is because of u This is to upsetting that we will b with no light tonight in the cold cause PayPal isnotto concerned for others 2:34 PM KN Hi there Michelle I apologize for the inconvenience. I'm sorry to hear about this issue. You are a valued customer here in PayPal and we take these concern seriously. It shows here that we're having an issue on processing payments via direct deposit, here's the system issue id CSTS19506 we're very sorry for the inconvenience, right now our Technical support team is currently working on it, so hopefully within this day we might be able to fix it. 2:46 PM - Kevin Ivan Thank u do ya know if ya fixed it In the past embarrassed by u guys left hungry because of I guys now cold and in the dark cause of u guys 11:49 PM Your file has been uploaded.  Screenshot_20 ... rome.jpg / 0.37 I cannot go one more night without light neither can my kids paypal has to do something I cannot go and stay at a relative's my immune system is bot well if u catch covid just because PayPal is heartless lawsuit cause wcwb thi I can not screen shot that doesn't mean I'm bor recording this 5:46 AM Messages are worked in the order they’re received and we’ll send you a notification to your app, PayPal account, and email you when we reply. Thank you. 